qe88's Privacy Policy
Your personal information is completely safe with us. Here is a full explanation of how qe88 collects, uses, and keeps your data secure.
1. Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the qe88 platform. When you use the qe88 website or related services, you are considered to have agreed to the terms set out in this Policy. This Policy is based on Bangladesh's Digital Security Act and international best practices.
Purpose of the Policy
qe88 believes that protecting users' personal information is a fundamental responsibility. The core goals of this Policy are:
- To clearly explain why your information is collected.
- To describe how information is processed and the security measures in place.
- To give you a complete understanding of your rights.
- To clarify the circumstances under which information may be shared with third parties.
Definitions
In this Policy, "personal information" means any information that can directly or indirectly identify an individual. "Processing" means any activity involving the collection, storage, modification, use, or deletion of information. "qe88", "we", or "platform" refers to the entity operating qe88.mom.
2. What Information Is Collected
qe88 collects only the information necessary to provide its services. The categories of information collected are listed below.
Identity Information
Name, date of birth, and national ID number (where applicable). This information is collected for account verification and age confirmation.
Contact Information
Email address and mobile number. Used for important notifications, account recovery, and support communications.
Financial Information
Payment method details (bKash, Nagad, Rocket, Upay numbers). Stored to process deposits and withdrawals and to ensure financial security.
Technical Information
IP address, browser version, device type, and operating system. Used for security monitoring and platform improvement.
Gaming Activity
Play history, bet amounts, and win/loss records. Stored for responsible gaming protection, fair play assurance, and personalised experience.
Cookies & Session Data
Browsing session, preferred language, and settings. Used to improve the site experience and maintain login state.
3. Purpose of Using Information
qe88 uses collected information only for the specific and legitimate purposes listed below. Information is never processed without a defined purpose.
Account Management & Verification
To carry out registration, login, identity verification, and age confirmation. Only users aged 21 or above may hold an account on qe88.
Financial Transaction Processing
To securely complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Transaction history is stored to assist in resolving financial disputes.
Security & Fraud Prevention
Information is analysed to protect accounts, detect suspicious activity, conduct anti-money laundering (AML) monitoring, and prevent fraudulent transactions.
Customer Support
qe88's 24/7 live chat and email support ([email protected]) team has access to your account information in order to provide fast and effective assistance.
Responsible Gaming Monitoring
Gaming behaviour is analysed to identify problematic patterns and take protective measures when needed. Ensuring the long-term wellbeing of users is the primary goal.
Platform Improvement & Personalisation
Anonymised statistical analysis is conducted to improve the overall user experience and to display content based on your preferences.
4. Sharing Information with Third Parties
qe88 does not sell your personal information or transfer it to unauthorised third parties for commercial purposes. Limited information may be shared in the specific circumstances below.
Payment Service Providers
Necessary financial information is shared with payment gateways such as bKash, Nagad, Rocket, and Upay to complete transactions. These providers operate under their own privacy policies and may not use your information for their own marketing.
Technology & Service Partners
Limited technical information may be shared with trusted technology partners (such as cloud hosting and security monitoring providers) for platform operations. These partners must comply with qe88's privacy standards and may not use the information for any other purpose.
Legal Obligations
If qe88 is required to provide information to authorities as part of a court order, government investigation, or legal process, it will comply with that legal obligation. You will be notified in advance where possible, but this may not be possible for legal reasons.
Business Restructuring
In the event of a merger, acquisition, or other form of business restructuring, user information may be transferred to the new entity. Users will be given appropriate notice before any such change.
5. Cookies & Tracking Technologies
qe88 uses cookies and similar technologies to keep the website running smoothly. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the basic operation of the site. They are used to maintain login state, perform security checks, and manage sessions. Disabling these cookies will prevent the site from functioning properly.
Functional Cookies
Used to remember your preferred language, display settings, and personalised experience. They improve your experience on the site but do not store any identifying information.
Analytics Cookies
Anonymous statistics are collected to understand which pages are used most and how users navigate the site. This information is used to improve the platform.
Cookie Controls
You can disable or delete cookies at any time through your browser settings. Please note that disabling certain cookies may prevent some qe88 features from working properly.
6. Data Security Measures
qe88 follows the highest industry security standards to protect user information. However, no party can guarantee complete security, which is the reality of this industry.
SSL Encryption
All data transmission on the site is secured using SSL (Secure Sockets Layer) encryption technology. This means your information is encrypted while travelling over the internet and cannot be read by third parties.
Access Controls
Only authorised staff can access user information, and they can only view the amount of information necessary to carry out their responsibilities. Strict access controls and audit logs are maintained.
Password Protection
Strong hashing algorithms are used when storing account passwords. qe88 can never directly read or view your password — only the hash value is verified. Keep your password strong and do not share it with anyone.
Data Retention Period
Personal information is retained only for as long as necessary to fulfil the intended purpose and to meet legal or regulatory requirements. Even after an account is closed, certain information may be retained for a specified period in accordance with legal obligations.
7. Your Rights
As a qe88 user, you have the following rights over your own information. Contact our support team to exercise these rights.
| Right | Details | How to Exercise It |
|---|---|---|
| Right of Access | The right to know what information qe88 holds about you. | Submit a request via live chat or email. |
| Right of Rectification | The right to correct inaccurate or incomplete information. | Via account settings or support. |
| Right of Erasure | The right to request deletion of your information in certain circumstances. | Send a written request to support. |
| Right to Restrict Processing | The right to request that processing of your information be restricted in certain circumstances. | Formal request via support. |
| Right to Data Portability | The right to receive your information in a structured, commonly used format. | Submit a request to support. |
| Right to Object | The right to object to certain types of processing of your information. | Send a written objection by email. |
8. Policy on Minors
qe88 online gaming services are strictly operated for adults. Only users aged 21 or above may use this platform.
Policy Against Collecting Minors' Information
qe88 does not intentionally collect, store, or process information from any person under the age of 21. Age verification is mandatorily applied during the registration process. If information from a minor is collected for any reason, it will be deleted immediately upon discovery.
Parental Responsibility
Parents are requested to ensure that their underage children cannot access qe88 or any other online gaming platform. Parental control software should be used. If there is a problem, contact [email protected].
9. Policy Changes & Updates
qe88 may update this Privacy Policy from time to time. Amendments may be made due to service improvements, changes in law, or changes in business operations.
Notice Method: For significant changes, users will be sent advance notice to their registered email. Continuing to use the service after a notice has been sent will be considered acceptance of the new policy.
Last Reviewed: The latest version of this policy is active and in effect. The policy date is noted at the bottom of this page.
Previous Versions
Previous versions of the Privacy Policy can be requested by emailing [email protected]. We will provide earlier versions where applicable.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, do not hesitate to contact the qe88 support team. We provide assistance in both Bengali and English.
Live Chat
Instant support is available 24 hours a day, 7 days a week via live chat. This is the fastest channel for any urgent privacy-related questions.
Email Support
For formal requests such as data deletion, access, or correction, write to us at: [email protected]
For more information on security
Visit our support pages to learn more about responsible gaming, terms and conditions, or account management.
Last Reviewed: 2026 — © 2026 qe88. This policy applies to all users of qe88.mom.