Legal Document

qe88 Terms and Conditions

Please read these terms carefully before using the qe88 platform. This document serves as a legal agreement between you and qe88.

Last Updated: January 2026

1. Introduction & Applicability

These Terms and Conditions ("Terms") govern all services on the qe88 platform. When you create an account, log in, or play any game on qe88, you are automatically considered to have accepted these Terms. If you do not accept these Terms, you may not use our services.

qe88 reserves the right to modify these Terms at any time. If you continue using the service after any changes, it will be considered that you have accepted the updated Terms. We therefore recommend visiting this page regularly.

Important: These Terms apply only to players from Bangladesh. Users accessing the platform from any other country are solely responsible for complying with their local laws.

2. Account Registration & Eligibility

2.1 Age Requirement

You must be at least 21 years old to open an account at qe88. Minors are strictly prohibited from using this platform. We may request identity documents from you at any time to verify your age.

2.2 One Account Policy

Each individual may operate only one account. If a single person holds multiple accounts, all of them will be closed and any associated bonuses may be forfeited.

2.3 Accuracy of Information

You must provide accurate and complete information at the time of registration. Providing false or misleading information may result in your account being suspended or permanently closed. Any changes to your information must be reported to us immediately.

  • The name provided at registration must match the name on your payment account.
  • A single mobile number may only be linked to one qe88 account.
  • Keeping your account password confidential is entirely your responsibility.

3. Deposit & Withdrawal Policy

3.1 Deposit Rules

The minimum deposit amount at qe88 is ৳500. We currently accept the following mobile banking methods:

Accepted Payment Methods: bKash • Nagad • Rocket • Upay

The same minimum amount applies to each method. Your deposit should be credited to your account immediately. If there is any issue, please contact our support team right away.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests generally take between 15 minutes and 2 hours to process. Withdrawals can only be made using the same method used for the deposit.

  • Identity verification must be completed before a withdrawal can be made.
  • Withdrawals may be temporarily suspended in cases of suspicious activity.
  • The withdrawal amount will be sent to the name registered with the deposit method.

4. Bonuses & Promotional Offers

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example: if you deposit ৳1,000, you will receive a ৳1,200 bonus and your total balance will be ৳2,200.

Wagering Requirement: You must wager 15 times the bonus amount. For example, a ৳1,200 bonus requires ৳18,000 in bets to be completed — only then can winnings from the bonus be withdrawn.

4.2 Bonus Usage Terms

  • Bonuses may only be used on games designated by qe88.
  • Multiple bonus offers cannot be active at the same time unless explicitly permitted.
  • If bonus abuse or fraud is found, the bonus will be cancelled and the account will be closed.
  • qe88 reserves the right to change the terms of bonus offers.

4.3 VIP Program

qe88's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum. Regular and active play is required to move to a higher tier.

5. Prohibited Activities

Any of the following activities are strictly prohibited on qe88. Violating these rules will result in account closure and balance forfeiture.

  • Attempting to influence game outcomes through fraud, hacking, or any illegal software.
  • Money laundering or using funds from illegal sources on the platform.
  • Accessing another person's account or transferring an account to a third party.
  • Bonus arbitrage or using the bonus system to gain an unfair advantage.
  • Opening multiple accounts with false identities or information.
  • Playing games through bots or automated methods.

6. Responsible Gaming

6.1 Right to Self-Exclusion

If you feel that gambling is having a negative impact on your life, you can temporarily or permanently close your account at any time through our support team. qe88 takes responsible gaming very seriously.

6.2 Age Verification

We are committed to preventing participation by those under 21. If there is any doubt, we may request age verification documents at any time. If it is confirmed that a user is underage, the account will be closed immediately.

For more information on responsible gaming, please visit our Responsible Gaming page.

7. Privacy & Data Protection

qe88 uses SSL encryption technology to ensure the protection of your personal information. We do not sell your data or share it with third parties without permission. However, information may be shared with relevant authorities if required by legal obligation or for fraud investigation.

Full details on how your personal information is collected, used, and stored can be found on our Privacy Policy page.

8. Service Interruptions & Limitation of Liability

8.1 Service Disruption

qe88 may temporarily suspend services due to technical issues, maintenance, or unforeseen circumstances. qe88 will not be liable for any losses caused by such interruptions.

8.2 Technical Errors

If an incorrect bonus or payment is issued due to a software error or unintentional cause, qe88 reserves the right to correct or reclaim that amount. Attempting to exploit an error may result in account suspension.

Please note: Playing games on qe88 can involve risk. Only play with an amount that, if lost, would not significantly affect your financial situation.

9. Account Closure & Termination

9.1 Closure at User's Request

You may close your account at any time by contacting our support team. Any active balance must be withdrawn before the account is closed; however, any bonus balance with incomplete wagering requirements will be forfeited.

9.2 Closure by qe88

qe88 may close an account without prior notice in the following cases:

  • A serious breach of the Terms has been confirmed.
  • Evidence of fraudulent or deceptive activity has been found.
  • The user has been confirmed to be underage.
  • The account has been inactive for an extended period.

10. Dispute Resolution

For any dispute or complaint, please contact our support team first. We aim to resolve issues fairly and promptly. If a resolution cannot be reached through support, the dispute will be settled by mediation with the agreement of both parties.

Ways to contact support:

11. Changes to Terms

qe88 reserves the right to modify, add to, or remove these Terms at any time. For significant changes, we will endeavour to post a notice on the platform. Continued use of the service after any changes will be considered acceptance of the updated Terms.

To learn more about all our policies, visit the About Us page.

Have a question? For any questions about these Terms, please contact our support team at: [email protected] — we are ready to assist in both Bengali and English.