🛡 Responsible Gaming Policy

qe88's commitment to safe and responsible gaming

qe88 believes that gaming should be enjoyable and controlled. Our responsible gaming policy gives you the opportunity to play while staying protected — because we want your experience to always be a positive one.

Why is responsible gaming important?

Online gaming and betting should be an entertaining activity — not a source of financial stress or mental anxiety. qe88 is always mindful of this, and protecting our players is our highest priority.

Many players in Bangladesh enjoy online gaming for entertainment. However, gaming habits can sometimes get out of control. At qe88 we want you to always play consciously and within your limits. That is why we have prepared a number of tools and features to help you stay in control.

The core principle of responsible gaming is: only play with money that, if lost, will have no impact on your daily life. Do not treat gaming as a source of income — it is purely for entertainment.

21+

Age verification is mandatory

To play at qe88 you must be 21 years of age or older. Accounts belonging to minors are closed immediately.

Our protective tools

Deposit Limit

You can set the maximum amount you deposit per day, per week, or per month yourself. Once a limit is set, qe88 respects it and does not accept deposits beyond it.

Time-Out Feature

Want to take a short break? Using the time-out feature you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. You will not be able to log in during this period.

Self-Exclusion

If you feel you need a longer break, you can apply for self-exclusion. Through this, your account will be completely closed for a specified period.

Session Time Limit

You can also decide for yourself how long you play in one sitting. Once the set time is up, qe88 will automatically alert you and, if needed, end the session.

Activity History

You can review all your deposits, withdrawals, bets, and winnings at any time. This information is very useful for understanding your own gaming patterns.

Minor Protection

Age is verified when opening an account. Parents are advised to use parental control software on shared family devices to manage their children's access.

Warning signs of problem gaming

If you notice any of the following signs in yourself, speak to our support team — seeking help is not something to be ashamed of; it takes courage.

  • Repeatedly playing to try to win back lost money (chasing losses)
  • Borrowing money from family or friends to fund gaming
  • Spending long periods gaming while avoiding daily tasks or responsibilities
  • Hiding your gaming habits from family or loved ones
  • Feeling restless, irritable, or anxious when not gaming
  • Gaming affecting your sleep, eating, or health
  • Repeatedly spending beyond your set budget

How to play responsibly?

1

Set a budget and stick to it

Decide how much you will spend before you start playing. Do not go beyond that limit — whether you are winning or losing.

2

Respect your time limit

Set a time limit before each session. Set an alarm and stop when the time is up.

3

Do not try to recover lost money

Accepting a loss is part of responsible gaming. Placing more bets on impulse generally makes the situation worse.

4

Do not make gaming your only entertainment

Keep a balanced split of time with family, friends, exercise, and other hobbies.

5

Use qe88's tools

Deposit limits, time-out, and self-exclusion — these features are built for you. Use them whenever you need to.

qe88's responsible gaming policy

qe88 is committed to ensuring a safe, transparent, and fair gaming environment for players in Bangladesh. Our responsible gaming policy is not just a list of rules — it is a core part of our platform's philosophy.

We believe that gaming is an entertainment activity, and it is our responsibility to ensure that every player can make their own decisions consciously. Towards this goal, qe88 has taken the following steps:

  • Age verification on account registration — accounts for those under 21 are not approved.
  • Personalised limit settings — players can set their own deposit, session, and betting limits.
  • Voluntary self-exclusion — any player can apply to close their account at any time.
  • 24/7 support — help is available at any time via live chat or email whenever you need it.
  • Transparent bonus terms — the terms and conditions of all offers are stated clearly.
  • SSL encryption and data protection — your personal information is stored with the highest level of security.

qe88 recognises that problem gaming is a real health matter. If any player feels they need professional help, we encourage them to seek expert advice. This is not a sign of weakness — it is a courageous step.

Need help? We're here

qe88's support team is by your side 24 hours a day, 7 days a week. If you have any concerns about gaming, do not hesitate to get in touch.

Chat with us directly via live chat — instant assistance
[email protected] — you can also reach us by email
Support is available in both Bengali and English

You can also get help from the support team to apply for self-exclusion or change your limits — they will process your request quickly.

Responsible gaming FAQs

After logging in to your qe88 account, go to Account Settings and set your deposit limit from the "Responsible Gaming" section. You can choose a daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but increasing it may require a set waiting period. Contact the support team for assistance.

No, self-exclusion does not delete your account — it only blocks access to your account for a specified period. During this time you will not be able to log in or place any bets. Your balance will be kept safe and access will be restored once the exclusion period ends.

A time-out is a short break — typically from 24 hours up to 6 weeks. It is for those who want a temporary distance. Self-exclusion is a longer-term measure — from several months to several years — and is suitable for those who feel that gaming is having a negative impact on their life.

Not at all. qe88 strictly provides services to individuals aged 21 or older. Age is verified when opening an account, and if someone is found to be underage, the account is immediately cancelled. Parents are advised to use parental control software to prevent younger family members from accessing devices.

Yes. qe88's support team is available 24/7 via live chat and email ([email protected]). If you want to talk about a gaming problem, let support know directly — our team will assist you with complete confidentiality and help you take the necessary steps.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a set waiting period for safety reasons — this helps prevent overspending in moments of impulse. Contact the support team to change your limit.

Enjoy qe88 responsibly

Safe gaming means enjoyment within limits. Visit our casino, slots, and cricket sections and enjoy the best responsibly.

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